Privacy Policy

Information on Privacy Rules, Site Terms of Use and Communications and Your Personal Data

Dear Site Visitors, Customers, Members,
We would like to inform you about our Privacy Rules, Communications, Site Terms of Use and our practices regarding the Processing of your Personal Data and your rights under the Personal Data Protection Law.

Protection of Information

Necessary measures for the security of the information and transactions given by the visitors and obtained from the parties on this site, have been taken by our Company or the relevant institution, according to the nature of the information and transaction, in the systems and internet infrastructure, within the technological possibilities and cost factors, with appropriate technical and administrative methods.

The information you enter on our site for the purpose of membership, submitting your requests and complaints or updating information cannot be viewed by other internet users.

Information Collection Methods, Purpose of Processing-Transfer and Personal Data Processing In order to take necessary measures to protect their privacy and in accordance with all legal principles regarding the processing of personal data and personal data storage-destruction policies; if it is required by law or for some non-obligatory applications, also by requesting permission; Visiting physical and virtual businesses, shopping and contact information of our visitors and other personal information detailed below.

Our Data Supervisor Company, Tica Invest, and also the aforementioned partners-business partners, successors, service providers-suppliers and other third parties/organizations (including data controllers, processors and/or buyer groups, depending on the case) required by other processing purposes (including social media-online advertising operators) ) for legal reasons regarding the fulfillment of customer experiences, consumer rights, customer/member services and commercial-financial and legal responsibilities-obligations related to the products-services that they have purchased or are interested in from our group companies, both general and personalized products and services.

In order for them to benefit from services and opportunities, and for all kinds of product-service promotion, advertisement, communication, promotion, sales, marketing, store card, credit card and user/membership/customer information, transactions and applications, In cases where the personal data can be processed and transferred, in cases where the personal data can be processed and transferred, in cases where the information is made public, where it is necessary to process the personal data of the contracting parties directly related to the establishment or performance of all kinds of consumer, membership and other contracts, as well as the data controller/processor.

In cases where it is necessary to fulfill all kinds of legal obligations, as well as in cases where data processing and transfer is mandatory for the establishment, use or protection of rights, as a data controller/processor, it is mandatory to process and transfer data for legitimate interests envisaged here and by law, provided that it does not harm fundamental rights and freedoms. /where necessary,
with partially or fully automatic/non-automatic collection methods (From the verbal/written information given by the visitors to our Company and the above-mentioned organizations, their visits to their stores and/or their physical-virtual environments, mobile applications, and content reviews, social media and advertising network From the membership and transaction information on the websites of the operators, member/user and call center transactions with our Company and the above-mentioned organizations (physical and virtual/digital), payment-collection-delivery-complaint-campaign-survey transactions regarding shopping and customer satisfaction and their legal financial documents and other documents-records, as well as written, verbal, visual and technical data formed/acquired in the use of fixed-mobile internet and communication devices and/or mobile applications in various environments and places), taking over, not exceeding the legal maximum periods, and depending on the nature of the information. according to the purpose of processing Recording, storing, keeping, preserving, making available, using, updating, changing, combining, rearranging, classifying, disclosing in written/magnetic archives in the country and abroad, for a period to be determined as n. in-outside) sharing, transfer, transfer, transfer, destruction (destruction, deletion or anonymization) and other legal methods. will be referred to).

Cookie (Cookie etc.) Application on Our Site

Various types of cookies are used on our website (in all digital platforms including mobile applications). These are cookies such as session cookies, persistent cookies, essential cookies, functionality cookies, analytics cookies, commercial cookies and third party cookies.

Cookies enable the website to work properly and improve, personalize and improve the user experience, visit the websites without logging in, and/or send commercial-social notifications to the party (even if the internet browser and/or the relevant mobile application is closed, depending on the situation), and are small pieces of data placed on computers and mobile devices in order to provide general or customized information, advertisements and promotions to site users-visitors both on the relevant site and on other sites (including social media-networks and online advertising networks).

Cookies are kept on computers-devices for a suitable period of time, provided that the legal maximum period, if any, is not exceeded.

Visitors using our site (including mobile versions) have accepted the above-mentioned application, as well as the processing of the relevant cookies here, in the personal data legislation and other parts of this information text, for the purposes and scope-conditions stipulated for your various information (including transfer-sharing and use to third parties in this framework). they are counted.
Visitors can remove the cookies and/or stop the aforementioned notifications at any time by editing the settings of the program and/or operating system and/or internet browser on their devices (In this case, it should be known that our Site/related device/program may not work as desired and/or not be aware of the contents of the notifications).


With our visitors, again in accordance with the law, for the purposes of promotion, advertisement, communication, promotion, sales and marketing regarding all kinds of products and services, as well as for store card, credit card and membership/customer information, transactions, applications, our Company SMS/short message, instant notification, automatic call, computer, telephone, e-mail/mail, fax, all kinds of notifications (if it is open on your device), bluetooth, beacon-all kinds of public-private wireless networks and other electronic communication tools and social, commercial and other electronic communications can be made, and commercial electronic messages can be sent to visitors.

Your Processed – Transferred Personal Data and Your Legal Rights Regarding Your Personal Data

Dear Visitor, name, surname, nickname, age/date of birth, gender, marital status, date of marriage, child status, means of transportation, place of residence, information about our site / store where you shop, your shopping details, delivery address, and delivery address , education level, profession/job, cultural, artistic, sportive, holiday etc. demographic member/user/customer information such as interests-hobbies and shopping habits, private-official identity, ID no. and tax information, photographs, (for security purposes) requests, written and visual recordings of your complaints, audio recordings of our call center calls, shopping habits-preferences, likes and comments regarding all kinds of products and services, including clothing, campaigns benefited/participated in, contests Card and account information, old and new mobile/home/work phone/fax numbers, e-mail addresses, electronic commercial and approaches-actions to other communications, fixed and mobile device name(s), type, model and codes used for various purposes, cookies (cookies, web browser beacons-information, IP, beacon, wired-wireless network connection information, etc.), advertising identifier information, social media profile and account information-transactions, and the legal reason for the collection of your personal information, including your location data, for what purpose it is processed.

In addition to informing you about how it will be transferred and to whom it can be transferred for what purpose;
Right to know whether your personal information is processed, if it is processed, whether it is used in accordance with its purpose, to learn and know the third parties to which it has been transferred in the country and abroad, and to request information on all these issues, as well as to correct it if it is incomplete or wrongly processed, and to delete it in accordance with the legal conditions and method.

You have the right to request the destruction or destruction of the data and to notify the third parties to whom the data has been transferred, to object to the emergence of a result against you by analyzing your information with automatic systems, and to request that it be remedied if you suffer damage due to unlawful processing,While the above issues are presented to your information in accordance with our obligation to inform about personal data, we would like you to know that permission is obtained for all kinds of personal data transactions and no unauthorized processing is done, except where the legislation allows processing (including transfers) without the explicit consent of the person concerned.
In accordance with the relevant legislation and personal data storage-destruction policies, our company can partially / completely destroy (delete, destroy or anonymize) personal information in the periods foreseen.

They can stop the processing of personal data and/or commercial electronic communications to their parties by following the procedures. According to explicit notification-requests on this matter, personal data processing and/or communications to the party for the channels specified are stopped within the legal maximum period (personal data processing and communications that are possible-required or liable according to the law continue).

If the visitor wishes, information other than legally required and/or possible is deleted from the data recording system or destroyed or anonymized in an unidentified manner to achieve the same purpose. Applications and requests in these matters will be fulfilled within the legal maximum period or may not be accepted by explaining the legal reason to the party (Relevant legal rights are reserved).

(Notifications about cookies and notifications on your computer and other devices, the actions you can take to edit them are mentioned above).
Third Party Sites-Digital Platforms and Applications
On other sites accessed from our site (including mobile versions), their own privacy-security policies, terms of use, communication and personal data processing apply; Use of information from websites accessed for advertising, banners, viewing content or any other purpose, as well as ethical principles of websites (and other digital platforms), privacy-security principles, personal data storage and destruction policies, service quality, terms of use, cookies-web Our Company is not responsible for any disputes, material and moral damages and losses that may occur due to beacons and the like, notifications-suggestions and other practices.

Information obtained by visitors from our Site or other sites linked on our Site / mobile applications / all kinds of notifications and other units-channels of our Company, information, promotions and advertisements electronically communicated to their parties, as well as any decisions they take within the framework of all kinds of suggestions, and any transactions and practices they perform accordingly. Visitors are responsible for the results.
Since we cannot know the legal/de facto capacity of any Visitor to our Site, the responsibility for the use, information and processing of children and other minors belongs to their legal representatives, and they can use their rights regarding their personal data (and also communications, depending on the situation) through their legal representatives.

Purchases and Other Consumer Transactions

In the event that the visitors are informed by the above-mentioned copies and/or purchase a product/service as a result of the communications, notifications, promotions and advertisements made to the parties, the aforementioned transaction is also subject to the consumer contract they will make with the relevant seller/supplier in accordance with the law. The consumer contract is implemented on its own terms and between the parties.

(If any) In your purchases from our site, the terms of the order pre-information form-distance sales contract that you will see during each transaction will be valid.

Rights on Site Content
Regarding all kinds of information and content on our site and their arrangement, revision and partial/full use; Except for those belonging to other third parties according to the agreement of our company; All intellectual and industrial rights and property rights belong to our Company.


Our company reserves the right to make any changes it deems necessary in matters such as privacy, personal data storage-use and destruction policy and terms of use of the Site, as well as in the products, services and opportunities it will offer, in campaigns etc.; These changes will become effective as soon as they are announced by our Company on the Site or by other appropriate methods.

You can report your requests for additional information on all these issues, all kinds of requests and complaints to our Company by contacting the following communication channels. In cases where the relevant request is required by law to be made in a certain procedure (procedure-timely-form), the said procedure must be complied with.

Address: Fenerbahçe Mahallesi Fener Kalamış Caddesi No:92/94 Flat No:14 Kadıköy/Istanbul

Phone: +90 216 355 13 55